SongBash
Questions & answers
For guests 🎶
SongBash is in beta — thanks for being an early user.
Do I need an app or an account?
No. Scan the DJ's QR code (or open their link), type your song, and send — a few taps, no download, no sign-up.
When am I charged for a tip?
Only if the DJ accepts your song. When you tip, we place a temporary hold; it becomes a real charge the moment the DJ accepts it. If they decline it or never get to it, the hold is released and you're never charged.
How do I know if my song gets played?
If you add your email, we send you one link to a live status page that shows every song you request at that gig — updating from Waiting to Accepted to Played on its own. One email, no spam.
Do I have to tip, and what does a tip do?
Free requests are available whenever the DJ turns them on. A tip is optional and moves you up the queue — the DJ sees the highest tips first. You only pay the amount you choose.
Is my card safe, and who sees my info?
Payments are handled by Stripe — SongBash never sees your card details. The DJ only sees your song, your nickname and note (if you add them), and your tip amount.
For DJs 🎧
SongBash is in beta — you're one of our first DJs. Tell us what feels rough.
What does it cost me?
SongBash costs nothing to use. When a tip comes in, it's a 5% platform fee plus Stripe's processing fee, and you keep the vast majority — you can see the exact dollar breakdown on every tip.
Do I need Stripe set up to start?
No. Free requests work right away. You only set up payouts — a quick, one-time Stripe setup (~5 minutes) — when you want to collect tips.
How and when do I get paid?
Tips go straight to your bank through Stripe. Payouts are automatic and daily; your first payout is held about 7–14 days (Stripe's standard new-account hold), then daily after that. Tap “View payouts on Stripe” on your dashboard to see your balance, schedule, and history any time. Your bank details are entered on Stripe's own page and stay with Stripe — SongBash never sees or stores your bank account number.
How do I run a gig?
Create your session in advance and share your QR code and/or link with your audience. On jam day, once you start playing a requested song, accept it (the tip is charged on accept), decline the rest, and mark songs Played as you go.
What if I accept a song but can't play it?
Only accept a song if you can 100% play it — if not, decline it. If you accepted one and truly can't play it, you can refund the guest from your Stripe dashboard.